Can I request a priority commission?
I do place priority status on birthday gifts, anniversaries, contest prizes and other time-sensitive material for no extra fee. Be sure to tell me what you need and by what date.
Where can I check the status of my commission?
Sometimes I release work-in-progress shots on my tumblr. I also have a Trello account, which is basically an online list.
Can I ask you directly if my commission is not listed?
Yes, absolutely. You may contact me at pinxiedust.tumblr.com, or send an email to email@example.com
What if I have other questions?
Feel free to email me or catch me on tumblr. I will do my best to answer any questions you may have.
By commissioning me, you agree to these terms.
Time and Priority
I will work on the easiest and fastest, most interesting, or pre-paid commissions first. I take special occasions into consideration and will try to finish by a set date if informed within a reasonable amount of time. The more complex the work, the more time will be needed to finish by your special day. I prefer at least three weeks' notice.
I accept payment only through PayPal.
Payment is due up front. Larger sums may be arranged for 50% up front, 50% upon completion. I am able to show sketches and in-progress work at any time. I will make a few edits if I have misrepresented your character for no charge.
I will send an invoice. Refunds are possible, but I would like to discuss problems and attempt to fix them before it reaches that point. Please be sure to provide me with the correct email address to send your invoice to!
After payment of your invoice, you will receive a follow-up email letting you know that no shipping is required. You do not have to reply to this email.
Commissions are considered "delivered" once posted to my tumblr gallery and/or my twitter. Full size resolution files are available, and may be given via email or tumblr message. If not provided automatically, you may request it for no charge.